Shipping Policy

At Miraya by Shruti, we strive to ensure a seamless shopping experience by delivering your orders efficiently and on time. Please read our shipping policy carefully.

1. Shipping Locations

We currently ship across India.
International shipping is not available at this time.

2. Processing Time

Orders are processed within [X] business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order value.
Free shipping may be available for orders above a certain amount, as specified on our website.

4. Delivery Time

Estimated delivery times vary based on location and will be provided at checkout.
Standard delivery typically takes [X] business days.
Delays due to unforeseen circumstances, courier issues, or natural calamities are beyond our control.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through our courier partner’s website.

6. Undelivered Packages

If a package is undelivered due to incorrect address details provided by the customer, additional shipping charges may apply for re-delivery.
If an order is returned to us due to non-acceptance, a refund (excluding shipping charges) may be issued at our discretion.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within [X] days of delivery for assistance.
Claims for lost or damaged packages must be supported with necessary evidence (such as images of damaged products or courier correspondence).

8. Contact Information
For any shipping-related queries, please reach out to us at [email/contact details].